Returns & Exchanges

At X-BIONIC®, we are committed to your peak performance; if your high-tech gear doesn't meet your expectations, you can return it within 30 days of delivery. Ensure all items are in their original condition, unworn, and with technical tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the unwashed and unworn items in their original packaging to ensure the patented technologies are protected during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to the designated courier service and keep your tracking receipt until your refund is processed.